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Improvement
2 years ago

Improved Account Registration Workflow

Editing on Frame One starts with your user account.  Your account is your key to all of our services; it's also when we get to meet you for the first time as a user.  In order to provide the most personalized support, we've added a new page to the account registration process to ensure we get all the important details.  These are:

Nickname - Let us know what you like to be called
Pronouns - Only you know you!
Phone - This will show the number we were provided and we'd love to know if it's accurate! 😇
City - This will help us determine what timezone you are in as well as how far you are from our data center to estimate your expected latency.

For existing users, this information can be updated anytime on the Frame One Dashboard.

We hope that this update further streamlines the onboarding process and continues to provide a more personalized experience.

Avatar of authorSandy